Purchasing Work, Exhibiting, T & Cs
About buying from Vision Gallery on-line
If you would like to view a piece of work prior to on-line purchase please contact us before hand, to discuss the location of a particular item if it is not stocked at the gallery.Privacy Policy
Vision Gallery is committed to protecting the security of your information.
We will not disclose your information to anyone and our records are protected by Firewall .Any information we have is protected by the Data Protection Act.
Any transactions that are carried out on-line are via Paypal and they operate the use of encryption and a secure site. See www.paypal.com for details.
If you have any questions regarding any aspect of this please contact us.
Description of goods
As far as possible we try to be accurate with the descriptions we place on the site. Please be advised that due to the way monitors are set the colours on your screen may vary from the item in reality.
We will show the size in width, depth and height as relevant and the medium used.
We will also indicate whether an item is framed or not.
For the prints we will indicate whether or not the work is on archival paper using long life pigment inks on archive quality paper (known as "giclee" prints).
Despatch
All works will be shipped when payment is completed or cheque has been cleared.
It may be the case that a work needs to be sourced from an artist, in which case we will advise you of any possible delay to delivery or additional costs.
We ship unmounted prints in tubes to protect them and keep costs down, as the Post Office will charge more for large flat works than smaller heavy items.
The preferred method is Special Delivery, which then includes insurance via Royal Mail.
If you require the tracking number we can provide this on request.
We cannot ship to PO Box numbers.
Please contact us for delivery to non-UK addresses to determine best method of shipment.
Purchasing a work
· If we do not hold the item in stock at the gallery we will check availability with the artist.
· We will advise you of the full price with the postage cost advised by the artist if they hold the work.
· We receive your payment
Upon clearance of money the gallery or the artist will ship the goods directly to you.
Returns process
You may return the goods for refund providing that the piece is not a special commission.
You must advise us in writing within 14 days from signed for delivery, with your reason for returning the goods. Once we have agreed return of the goods, please despatch by insured recorded delivery within 7 days.We expect you to examine goods before signing for them to ensure that no damage has occurred during transit.
You will be refunded for the returned goods but not the postage and packing charge unless the wrong item has been shipped or the carrier had damaged the goods in transit.
It is your responsibility to ensure that the item is well packed and returned in its original condition.
The above does not affect your statutory rights.
Notes for artists wanting to submit work.
We welcome artists to submit work for inclusion to our gallery both on-line and at the Vision Gallery im Blackboys, East Sussex.
Please do not send original work until we have first seen photos sent by post or e-mail.
Artists exhibiting at Vision Gallery are automatically included on the site free of charge.Vision Gallery web address is advertised on our flyers and exhibition promotions and press advertisements. All items must be for sale or repeatable to commission but do not have to be located at Vision Gallery, Blackboys after an initial exhibition at Vision Gallery.
Commission of 10% will apply to sales from the Vision Gallery website on items we do not stock which the artist ships directly to the purchaser.
Commission on items stocked at the Vision Gallery itself or obtained for visitors at the gallery will be 35%.
Vision Gallery pledges to make a 5% donation from our annual profits to our two charities, ARC (ARC animal rescue centre Reg Charity 1092729) and LOYO (Life of Your Own - creative support for young people with disabilities- Reg charity 1059864 ).